Catalyst & Co connects three key factors for sustainable performance management.
Strategy, operations design,
and effective implementation.
There is a story behind every business owner and why they made the move to entrepreneurship. However, the reality of business can end up being very different.
When how the business operates starts to slip, stall or become harder to manage, the reason is not always obvious.
The decision is to leave it as it is, or to proactively take steps to move towards a new outcome.
Helping you to figure it out and get it working again
Your starting point for change may be a decision you’ve made, a team problem, an expansion, digitisation, AI adoption, succession planning, a strategy, a stalled project, your workload, a difficult decision, communication, staff retention, or something else entirely!
Gemma has multi-disciplinary skills and experience, which means she can talk about any or all aspects of your business. So whether its one thing, or ten, she can adapt to every situation and understand what you are facing.
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For business owners who need space, perspective and structure around a decision, challenge, opportunity or what happens next. This is where we step back and work out what makes sense for you and the business.
Mentoring
Structured one-to-one online sessions focused on the person and a specific business question, challenge, decision or opportunity. Useful when you need an experienced outside perspective, clearer thinking or guidance to move something forward.
Thinking Partner
Ongoing strategic and practical support for business owners dealing with the realities of running and developing a business. A confidential and constructive space, either in person or online, to test thinking, work through decisions, challenge assumptions and deal with issues that are inevitable, but tricky, in business.
Strategy Masterminds
Focused half-day facilitated sessions which can be built around either a defined business issue, opportunity or decision, or as regular review sessions for a business and its performance.
The aim is to bring the right people into a conversation, create structure around the thinking, have fully engaged discussion, and leave with clearer priorities and an agreed way forward.
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Full Business Operations Reviews · Insights & Recommendations Report
For business owners who want to get to the bottom of what is affecting performance and what needs to change, whether big or small. A review seeks to understand why issues keep recurring or where the current way of operating may be working against the business and the team. Information is gathered through conversations, questionnaires, observation and review of existing systems, documents and ways of working.
The core focus areas are:
Operating workflows, processes, systems, tools and structure
People & Culture
Leadership & Communication
Customer Experience
Consistency, Accountability & Implementation
An insights and recommendations report is presented to the client at the end of the review, giving a clearer picture of what is happening now, what needs attention and where targeted change could make the biggest difference.
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Planning · Accountability · Delivery Support
Strategy and reviews will give us direction and insight.
The next step is implementation. Catalyst & Co can support with services including planning the work, coordinating people and specialists, setting responsibilities and timelines, tracking progress, resolving issues and keeping the work connected to the result it is supposed to achieve.
The level of involvement adapts to the project scale, budget, internal capability and timeline.
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As a qualified trainer and experienced speaker, Gemma has design engaging, practical sessions for business owners, leaders and teams. Topics can include strategic thinking, operations, implementation, decision-making, communication, sustainable performance and change, with each session shaped to the audience and context.
“I was standing in my own way of making these things a reality and our session was probably the most beneficial session I have ever had as a business owner.”
Martina Williams Psychotherapy
“I would say that the mastermind session was the thing that was pivotal for putting everything in my head onto paper, or the wall in our case.
If I hadn’t done that, I could potentially still be going around in bloody circles.
Before we sat down together I felt like my entire brain related to my business was like a spinning plate. It just never stopped. I had so many ideas which I described as little fireworks that just kept going off. I had so many ideas and couldn't action any, almost like a paralysis.
We have these ideas as women in business, they're amazing, but the problem is then it's the fear that gets in our way, the fear of actually doing the thing, the fear of, is it going to work, the fear of sitting down and taking the time to do this.
But the time that it takes to do the mastermind is so invaluable when you would otherwise be procrastinating and going around in circles in your head.
When we met firstly you helped me get them all out of my head and into the room. You attended to me and my ideas but you also challenged me on them too. Once that was done and we physically mapped them out visually in front of me it felt so streamlined and manageable. That it had foresight, it was finally achievable.
It's just invaluable. I think that morning we only spent like two or three hours, and I knew exactly where I was going when I left.
I have to say, to be fair, two years later and I think I've done everything on the list, and even more.
I was standing in my own way of making these things a reality and our session was probably the most beneficial session I have ever had as a business owner.
Thank you Gemma. I would definitely recommend this to anyone in business.”
