Boldly and confidently tackle challenges to your SME growth.
The Challenge
Your team has the talent. Your business is proven with great growth potential. Yet ‘something’ is limiting performance causing the same problems to repeat, good people to burnout, and growth to stall. You know it’s happening but don’t know how to define it, where to focus or how to address it all effectively.
The Solution
Our 12-week V.O.I.C.E. Protocol© is specifically designed to identify the root cause(s) of the challenges preventing your company from scaling. We partner with our clients to investigate, generate recommendations and provide unrivalled change project management to turn it all around.
The 3 Focus Areas for the V.O.I.C.E. Protocol©
01 / Team
Your people are your greatest asset, but misaligned teams and dysfunctional dynamics will drain energy, slow progress and impact retention, CX and growth performance. They will also undermine any other structures or ambitions. People are the most unpredictable variable in businesses. We help you to recognise your preferred workplace does and don’ts, building a healthy culture which supports the success of the company vision.
02 / Operations
Your expertise deserves operational systems, processes and structures that work as brilliantly as you do. We help you review or create the operational backbone that supports growth without requiring your constant attention or intervention. This involves process and workflow mapping, exploring bottlenecks and considering how you and your team interact with this overall structure.
03 / Alignment
A defined vision is an imperative in a growth-focused business. We help you to strategically bridge the gap between where you are and where you want to be, making progress measurable and sustainable. We help you to plan it’s implementation and accountability for you, the team and for each person so that everything is focused on the agreed model for success.
Catalyst & Co is led by Gemma O’Halloran
Gemma has 20 years experience working in all aspects of operations and project management in highly entrepreneurial environments, including events, visitor centres, investor networks and numerous small service businesses in multiple industries. Her strategic approach combines business operations expertise with a deep understanding of how people and processes work together to either enable or limit business growth.
Catalyst & Co gives non-judgmental form, words, and evidence to what business owners already sense or suspect. We then meet changes with a sense of adventure and curiosity, seeing them as opportunities for growth and happiness rather than obstacles to be endured.
Why Partner with Catalyst & Co?
We focus on the root causes of challenges, not symptoms.
We generate outcomes which have sustainable return long-term.
We support clients every step of the way towards achieving change.
We're objective, curious, and comfortable with complexity.
We do not judge. We observe, listen and connect the dots as they are.
We partner with clients from investigation to impact on a project.
01 / ASSESSMENT
This is the first step to understanding where your business stands now and what’s holding it back. Our custom V.O.I.C.E (Validation, Objective, Insights, Clarity, Evaluation) Protocol identifies growth barriers and their source. It includes multiple profile assessments and group and individual interviews.
Our Business Profiling & Change Management Services
02 / WORKSHOPS
Tailored team workshops focus on learning about what culture and structure are, why alignment matters, and defining where your company stands now, where you want it to be instead and what that will take to achieve.
03 / MASTERMINDS
Strategic sessions for company leadership which explore, review and discuss specific topics or areas of the business with the aim of developing a strategy, action plan and accountability structure to achieve agreed change.
04 / PROJECTS
No major goal is achieved without an implementation plan, iteration, trouble-shooting and accountability. We assist our clients in multiple ways and provide specialist support so that your growth ambitions are fully realised.
Who do we work with?
Established small service business owners, particularly those in the creative, operational
and experiential industries with a core team of 5+ people, who want clarity, confidence and to grow without limits.